GENERAL QUESTIONS
FAQ
How do I book a session?
All bookings are managed directly through WhatsApp. You can click the "Book Now" button on our homepage to start a chat, check availability, and secure your slot.
Where does the training take place?
Football Coaching: Sessions are held at a Goals Facility on either astro turf or grass, depending on our prior agreement.
Personal Training: Sessions take place at the Kingston College Arena Gym.
What are your prices?
Our standard rate is £50 per 60-minute session. We also offer discounted packages (for example, 10 sessions at £40 per session) for those looking for long-term consistency.
How do I pay?
Payment is required in advance to confirm your booking.We accept bank transfers, cash, and PayPal. Your session is not officially confirmed until payment is received.
FOOTBALL COACHING
FAQ
What age groups do you coach?
I provide 1-to-1 coaching for players of various ages and abilities. For players under 18, a parent or guardian must provide consent and accurate medical information before the first session.
What should I bring to a football session?
Please wear appropriate football kit and footwear suitable for astro turf or grass as agreed. It is also highly recommended to bring a water bottle to stay hydrated.
What does a typical session focus on?
Every session is 60 minutes and tailored to the individual. We focus on client goals and position-specific drills to improve your overall game.
PERSONAL TRAINING
FAQ
I haven’t exercised in a long time. Can I still join?
Absolutely. All sessions are 1-to-1 and tailored to your current fitness level. During onboarding, we discuss your goals and any physical limitations to ensure the training is safe and effective.
Do I need a gym membership at Kingston College Arena?
No, you do not need a gym membership. Our facilities are open to you with no membership required and absolutely no hidden or additional fees.
Cancellations & Policies
FAQ
What happens if I need to cancel?
We require at least 24 hours’ notice to cancel or reschedule a session. If you cancel with less than 24 hours' notice, the session will be forfeited, and the full fee will be charged.
What if I am running late?
Sessions must end at the scheduled time to remain fair to other clients. If you arrive late, we will use the remaining time of your 60-minute slot, but we cannot extend the session.
Do you offer refunds?
Refunds are only issued at the coach's discretion in exceptional circumstances, such as a long-term injury or relocation. We do not offer refunds for "change of mind" or missed sessions without notice.
If you have any other questions or concerns, please don't hesitate to get in touch!