Privacy Policy

Privacy Policy for Pickett Coaching

This Privacy Policy describes how Pickett Coaching collects, uses, and protects your personal information when you use our services or website.

1. Data Controller Information

The data controller responsible for your personal information is:

Coach: Jake Pickett

Business Name: Pickett Coaching

Contact Email: info@pickettcoaching.co.uk

Phone Number: +44 7368 328050

 

2. Information We Collect

To provide safe and effective coaching, we collect the following data through our onboarding forms and client agreements:

  • Identity Data: Full name, date of birth, and contact details (email and phone number).
  • Health Data (Special Category): Information regarding your physical fitness, medical conditions, injuries, or limitations.
  • Emergency Contact Information: Name and phone number of a person to contact in the event of an emergency.
  • Payment Information: Records of payments made via bank transfer, cash, or third-party platforms like PayPal.

 

3. How We Use Your Data

Your personal information is used solely for the purpose of delivering coaching services. This includes:

  • Assessing Fitness: Determining your suitability for physical activity and identifying necessary modifications.
  • Program Design: Creating tailored 1-to-1 football coaching or personal training sessions.
  • Communication: Managing bookings, cancellations, and service updates via WhatsApp or email.
  • Safety: Having emergency contact details on hand during active sessions.

 

4. Legal Basis for Processing

  • Contractual Necessity: Processing is required to fulfill the terms of the Pickett Coaching Client Agreement.
  • Explicit Consent: By providing health and medical information, you give explicit consent for us to process this data to ensure your safety.
  • Legal Compliance: Keeping records for tax, insurance, or accounting purposes.

 

5. Data Storage and Security

We take the security of your data seriously:

  • Confidentiality: All personal information provided is stored securely.
  • Limited Access: Only the coach (Jake Pickett) has access to your sensitive health data.
  • Third Parties: We do not sell your data. We only share information with third-party service providers (e.g., Shopify, Google Workspace, WhatsApp) necessary to operate the business and facilitate your sessions.

 

6. Data Retention

We retain your personal information only for as long as is necessary to provide you with coaching services or to comply with legal, insurance, and tax obligations.

 

7. Your Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we fix any inaccurate or incomplete information.
  • Erasure: Request that we delete your data (subject to legal or insurance retention requirements).
  • Withdraw Consent: Withdraw your consent for us to process your health data at any time.

 

8. Minors (Under 18)

  • For clients under the age of 18, parental or guardian consent is mandatory prior to participation.
  • Parents or guardians must provide accurate medical and emergency contact information for the minor.

 

9. Contact Us

If you have any questions or wish to exercise your rights, please contact us at info@pickettcoaching.co.uk.