Terms Of Service
Terms of Service
Last Updated: May 2026
Welcome to Pickett Coaching. By booking a session or purchasing a package, you (the "Client") agree to the following terms and conditions.
1. Services Provided
Pickett Coaching provides 1-to-1 coaching services:
- Football Coaching: Delivered at Goals (astro turf or grass).
- Personal Training: Delivered at Kingston College Arena Gym.
Each session is 60 minutes in duration.
2. Booking & Payments
- Confirmation: Sessions are not confirmed until payment has been received.
- Advance Payment: All sessions and packages must be paid for in advance.
- Methods: We accept bank transfers, cash, and platforms such as PayPal.
- Rates: Our standard rate is £50 per session, with discounted rates available for multi-session packages.
3. Cancellation & Rescheduling Policy
We operate a strict cancellation policy to protect the coach's schedule and facility booking costs:
- 24-Hour Rule: A minimum of 24 hours’ notice is required to cancel or reschedule a session.
- Late Cancellations: Cancellations made with less than 24 hours’ notice will result in the session being forfeited, and the full fee will be charged.
- Lateness: If a client arrives late, the session will still end at the originally scheduled time and will not be extended.
4. Refund Policy
- General: Refunds are issued at the sole discretion of Pickett Coaching.
- Exceptional Circumstances: Unused sessions in a package may be reviewed for a refund in cases of injury or relocation.
- Exclusions: No refunds will be given for "change of mind" or missed sessions without 24 hours' notice.
- Fees: Approved refunds may be subject to an administrative fee.
5. Health & Safety
- Physical Readiness: By agreeing to these terms, you confirm you are physically fit to participate.
- Disclosure: You must disclose all relevant medical conditions, injuries, or physical limitations via our onboarding form before training begins.
- Ongoing Injury: You must inform the coach immediately of any discomfort or pain during a session.
- Medical Clearance: We reserve the right to request medical clearance from a doctor before starting or continuing sessions.
6. Liability Waiver
- Inherent Risk: The client acknowledges that football and personal training involve inherent risks of injury.
- Voluntary Participation: Clients voluntarily assume all risks associated with participation.
- Liability Limit: Pickett Coaching is not liable for injuries sustained during sessions except in cases of proven negligence.
7. Code of Conduct
Pickett Coaching operates a professional, elite training environment. We expect:
- Respect for the coach and the facilities.
- A positive attitude and maximum effort.
- Appropriate clothing and footwear for the specific training environment.
- No abusive or disruptive behavior.
- Failure to comply may lead to immediate termination of services without a refund.
8. Minors (Under 18)
- Parental or guardian consent is required for all clients under the age of 18.
- Parents/guardians are responsible for providing accurate emergency contact and medical information.
9. Contact
For all bookings, rescheduling, or enquiries, please contact:
- Coach: Jake Pickett
- Email: info@pickettcoaching.co.uk
- WhatsApp: +44 7368 328050