Terms Of Service

Terms of Service

Last Updated: May 2026

Welcome to Pickett Coaching. By booking a session or purchasing a package, you (the "Client") agree to the following terms and conditions.


1. Services Provided

Pickett Coaching provides 1-to-1 coaching services:

  • Football Coaching: Delivered at Goals (astro turf or grass).
  • Personal Training: Delivered at Kingston College Arena Gym.

Each session is 60 minutes in duration.

 

2. Booking & Payments

  • Confirmation: Sessions are not confirmed until payment has been received.
  • Advance Payment: All sessions and packages must be paid for in advance.
  • Methods: We accept bank transfers, cash, and platforms such as PayPal.
  • Rates: Our standard rate is £50 per session, with discounted rates available for multi-session packages.

 

3. Cancellation & Rescheduling Policy

We operate a strict cancellation policy to protect the coach's schedule and facility booking costs:

  • 24-Hour Rule: A minimum of 24 hours’ notice is required to cancel or reschedule a session.
  • Late Cancellations: Cancellations made with less than 24 hours’ notice will result in the session being forfeited, and the full fee will be charged.
  • Lateness: If a client arrives late, the session will still end at the originally scheduled time and will not be extended.

 

4. Refund Policy

  • General: Refunds are issued at the sole discretion of Pickett Coaching.
  • Exceptional Circumstances: Unused sessions in a package may be reviewed for a refund in cases of injury or relocation.
  • Exclusions: No refunds will be given for "change of mind" or missed sessions without 24 hours' notice.
  • Fees: Approved refunds may be subject to an administrative fee.

 

5. Health & Safety

  • Physical Readiness: By agreeing to these terms, you confirm you are physically fit to participate.
  • Disclosure: You must disclose all relevant medical conditions, injuries, or physical limitations via our onboarding form before training begins.
  • Ongoing Injury: You must inform the coach immediately of any discomfort or pain during a session.
  • Medical Clearance: We reserve the right to request medical clearance from a doctor before starting or continuing sessions.

 

6. Liability Waiver

  • Inherent Risk: The client acknowledges that football and personal training involve inherent risks of injury.
  • Voluntary Participation: Clients voluntarily assume all risks associated with participation.
  • Liability Limit: Pickett Coaching is not liable for injuries sustained during sessions except in cases of proven negligence.

 

7. Code of Conduct

Pickett Coaching operates a professional, elite training environment. We expect:

  • Respect for the coach and the facilities.
  • A positive attitude and maximum effort.
  • Appropriate clothing and footwear for the specific training environment.
  • No abusive or disruptive behavior.
  • Failure to comply may lead to immediate termination of services without a refund.

 

8. Minors (Under 18)

  • Parental or guardian consent is required for all clients under the age of 18.
  • Parents/guardians are responsible for providing accurate emergency contact and medical information.

 

9. Contact

For all bookings, rescheduling, or enquiries, please contact:

  • Coach: Jake Pickett
  • Email: info@pickettcoaching.co.uk
  • WhatsApp: +44 7368 328050